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Articles about tech support

Sam’s Club adds delivery, installation services, and free tech support

by Iyaz Akhtar on Sep 23, 2009 at 12:35 PM

When you go out to Sam’s Club to buy your 30 pound bucket of mustard, you can now get your electronics with free tech support as well.  Sam’s Club will also start a delivery and installation service with varying prices; delivery starts at $50, installation at $89.  Tech support, delivery,… Continue Reading »

8 reasons why other companies could learn a lesson from HP’s tech support!

by Sue Walsh on Sep 28, 2008 at 08:32 AM

I love my HP Pavilion notebook, but the other day Vista decided it didn’t feel like booting.  Reboots, the Windows Repair Console and even the Recovery DVD didn’t help.  So, I called HP tech support.  My warranty ended in July, so I was prepared for the worst; instead, I was… Continue Reading »

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