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Articles about support

Verizon testing use of home-based, all volunteer customer service agents

by Robert Nelson on Apr 29, 2009 at 07:05 AM

So, you are a Verizon FiOS customer and are in need of support.  Well, you may be a little surprised to hear just who is going to be offering that support.  In part of what was described as an “evolving experiment” Verizon has begun to allow individuals to volunteer work… Continue Reading »

Windows 3.x reaches end of life

by Robert Nelson on Nov 5, 2008 at 06:05 PM

Most recently we were seeing plenty of fuss over the coming end of Windows XP, but it turns out that another, much older Windows OS has finally been discontinued.  Yup, Windows 3.x licensing has been officially discontinued as of this past November 1. I am sure it is pretty safe… Continue Reading »

Nokia drops the N95-3 update early

by Robert Nelson on May 27, 2008 at 06:34 AM

Nokia, acting a little ahead of the planned schedule for “early June” and released the latest update for the North American N95, bring the firmware to version 20.02.011. Along with the new firmware comes a few welcome changes that include a faster boot time that was cut from 30 seconds… Continue Reading »

Flickr users rejoice as Photoshop Express adds support

by Robert Nelson on May 10, 2008 at 03:59 PM

The recently released Photoshop Express, which is a free web-based photo editor has just added support for Flickr. With the newly added support users can now take images from their Flickr account, edit them in Photoshop Express and place the hopefully nicer images back into their Flickr photo stream for… Continue Reading »

Rumor: Microsoft Zune to soon have Audible support

by Robert Nelson on Apr 21, 2008 at 05:19 PM

Some potential good news for any Zune user and Audible fan, a recent posting from Paul Thurrott has ‘confirmed’ the upcoming support for Audible playback on the Zune. Thanks to an email that he received, we are now learning that the deal has been completed and although a specific date… Continue Reading »

Flickr adds video, 90-seconds at at time

by Robert Nelson on Apr 9, 2008 at 09:51 AM

Flickr has added video to the ever-popular photo sharing site, albeit with some initial limitations. The videos that are uploaded can be a maximum of 90 seconds and must be 150MB in size or smaller. Videos are also limited to be uploaded only by Pro users, but can be viewed… Continue Reading »

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