Articles about fixya: September 5, 2008
Best Buy, Geek Squad partners with FixYa to offer free online tech support
Best Buy and Geek Squad have announced partnership with FixYa, a community contributed website that offers product care support. The group has launched a co-branded website which will allow Best Buy and Geek Squad customers to help each other out with support issues. FixYa boasts 7 million users who post around 100,000 support questions and solutions each month. It is a welcome reprieve from the often complex and frustrating world of company tech support solutions, which often involve long hold times, language barriers, and less than helpful or canned email responses. From their press release:
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