T-Mobile G1’s POP3/IMAP e-mail going haywire

Posted October 26, 2008 at 08:48 AM by Natesh Sood

Section: Communications, Cellphones, Cellular Providers, Email / IM, Smartphones, Web, Google

As with any launch of an intricate smartphone, there are always some problems.  However, it is important that the manufacturers of the phone work quickly to solve the problems of their users.  Within a couple of days of the official T-Mobile G1 launch, there have been several problems, and now many users are posting on the T-Mobile forums saying they are having trouble accessing their e-mail.

Whenever a user tries to send an e-mail, it either doesn’t send or sends as null.  In addition, it is nearly impossible to receive e-mail and this isn’t just associated with one e-mail service, it’s practically tied to all of them, except for one - Gmail. 

Of course, Google would make sure their own e-mail service functions the best.  Fortunately, a T-Mobile representative, Will, commented on the forums in effort to calm the people and work with them through this difficult time for T-Mobile.  He states that this e-mail problem is being looked into by T-Mobile in high priority, and he goes on to add:

“We used to see similar errors and symptoms with the old MyEmail service and the new Consumer Email Client.  Those are found on regular phones, but do encounter issues when there are more than 100 e-mails on the POP server or when there are emails with relatively large attachments.”

He seems to think that by saying T-Mobile has encountered such problems before, people will be reassured that T-Mobile has fixed it before and they will fix it again.  Feel free to let us know if you are encountering any similar problems with your G1.

Read [T-Mobile Forums] Via [BGR]