Sprint cancels more contracts, this time because of roaming
Posted July 10, 2007 at 02:00 PM by Robert Nelson
Section: Communications, Cellular Providers, Mobile
Sprint has recently begun canceling customer contracts for calling customer service too often and it seems they are not stopping at that. They have also recently canceled the service of 200 Army soldiers. The affected soldiers accounts were canceled because for roaming too much. They were roaming, but only because there is not a Sprint tower close enough to the base where they are stationed - West Point.
It seems that Sprint is on a rampage to cut all customers that are either not making them enough money or costing them money. In this case the affected customers are being able to get their service reinstated by calling Sprint and identifying themselves as a member of the armed forces. Sprint also went as far as issuing an apology for this case.
So it seems we have another option for making Sprint cancel you and let you avoid any early termination fee. Maybe all you need to do is send your phone to a friend or family member that will have to roam and let them make a lot of calls.
Read [Consumerist]