Full FeedUPDATE: analog OnStar owners furious: Class Action Lawsuit
Looks like many are attempting to “stick it the man”. In this case, the man is car manufacturers who continued to sell and install analog OnStar units in vehicles despite being aware of an FCC ruling that would render the devices useless in the very near future (Feb 18 2008 looks to be the date analog dies). With no options for a complimentary upgrade or heck, even a paid upgrade, OnStar owners are understandably furious.
“It is outrageous”
“I think this is a complete scam!”
It seems many customers bought their vehicle with the expectation the system would last at least as long as the car does. Not to be the case thanks to the FCC’s ruling that allows cell carriers to drop analog compatibility. For many, it was the tipping point of buying that particular make and model.
It upset so many, that class action became a chant in many online forums. So Robert and Sarah Gordon are petitioning for class status in court which will open the door for a class action lawsuit. They believe GM promised owners they would not be left in the lurch by OnStar and have ceded the point citing “incompatible technology”.
“In their lawsuit, the Gordons are asking the court to certify a nationwide class of OnStar subscribers, owners, and lessees, and for the court to award damages and for injunctive relief to order OnStar and GM to provide repairs, upgrades or other means of obtaining OnStar service.”
At the site, you can register for updates on the matter. This is one to watch.
Site [onstarclassaction]
Original Story from Dec. 2006 [Say “Buy-bye” to analog OnStar in 2008]
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I am pleased to see that there is a class action suit being attempted for GM owners.
on January 30, 2008 at 10:48 PM - LINKI own a 2004 Audi A8L. Has there been any similar activity by Audi owners?
Hi Terry - Thanks for the comment.
It looks like there is an attempted class action lawsuit against Audi and OnStar by “Chimicles & Tikellis LLP”. You can find their contact information and more information about the lawsuit at the following URL:
http://www.chimicles.com/audi_onstar/
I’m sure others will chime in this thread as well, so stay tuned.
Sincerely,
Doug
on January 30, 2008 at 11:53 PM - LINKI called GM & Chev and asked to upgrade, they said NO, buy a new truck or car to get the new On Star. Im disabled and bought this Veh for the On Star, it was great, now what do we do? a new Chev/Sub/ LT priced out like the one I have cost over 48,000 dollars, I just checked , thanks GM
on March 17, 2008 at 08:53 PM - LINK“It is outrageous”
on April 2, 2008 at 06:27 PM - LINK“I think this is a complete scam!”
that’s all right..
I would like to hear your legal thoughts on the practicality of suing for damages or replacement of the “defective"OnStar system in our vehicles.
on June 5, 2008 at 09:14 PM - LINKi would like to hear a legal opinion on the chance of getting any damages for the termination of our service.
on June 5, 2008 at 09:18 PM - LINKI cannot believe this, I just purchased a 2000 Tahoe with OnStar hoping to have the system I always liked/wanted and now to find out I cant! This SUCKS! I hope GM does something about it. Any news since January?
on August 1, 2008 at 04:53 AM - LINKI want to know when was this law passed. I believe GM knew about this law with ample time to have installed digital instead of analog. If the judge certifies this as a class action suit, I want in.
on August 9, 2008 at 11:06 PM - LINKI bought an Acura 3.5RL on 10/2/2008. It came with ONSTAR whic i was not able to set up. I was told by Acura company and on star that i am out of luck because of its analog equiotment. Anyone know of any suits against Acura? Furthermore, does anyone have any information on lawsuit filed against onstar?
on September 28, 2008 at 09:22 AM - LINKI purcased a 2005 BUICK Park Ave. NEW in May of 2005 - one of the main features I was purchasing was the OnStar, because my wife and I are getting up in age (I’m 79)- now they have turned it off and we feel insecure.
on February 9, 2009 at 02:34 PM - LINKI purchased a USED 2003 Chev.Silverado pickup, with OnStar, in Jan.2007 and they have upgraded it to digital. I thought I was buying one of the best cars that GM had in 2005 and it turns out the 2003 pickup was better equiped with the upgradeable system and my 2005 Buick was not. I am not a happy Buick customer.
I own a 2002 Cadillac Eldorado. I was told the OnStar system could be updated from analog to digital. I went to the local Cadillac dealer to upgrade. When they check the VIN, I was then told it was a model that could not be upgraded. Is there an option I can pursue?
on June 17, 2009 at 10:26 AM - LINK