Full FeedCustomers leaving T-Mobile faster than gaining?
T-Mobile USA announced their Q4 numbers this morning. The company added 621,000 customers in Q4, which is a bit off the 951,000 they added in Q4 of 2007. But the churn rate or rate customers quit the service remains high: 1.8% on a prepaid basis and 2.9% as compared to 1.2% and 1.6% for AT&T and 1.05% and 1.35% for Verizon.
While the company announced 40% of their phone sales are converged devices, only half of those were 3G. A quick look over at T’s website shows zero 3G mobile phones running Windows Mobile, including the just launched Shadow. The Samsung Behold and the G1 are the company’s lone touchscreen phones with 3G.
The company also revealed this tidbit: net new contract customer totaled 267,000, or 43% of total net new customer additions, compared to 733,000 last year. Ouch.
T-Mobile is working to build out their 3G network quickly, but is it fast enough? Verizon and AT&T postings show they might have the stuff to make it in this economy. Is there room for T-Mobile, too?
Read [BusinessWire]
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The android phone is a good phone, but the battery life is terrible, Once they get this figured out it might be more worthwhile.
on January 29, 2009 at 06:30 PM - LINK