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BlackBerry Bold removed from sale for quality issues

by Jodie Andrefski on Oct 10, 2008 at 10:22 AM

blackberry_boldOrange had to suspend their sale of the Blackberry Bold, listing their reason as “software issues” in an internal memo to employees.  It seems that AT&T wasn’t the only company having issues with this one.  At least they chose to hold off and try to sort things out instead of rushing a release date. 

In the meantime, RIM is attempting fix the situation.  This came as a result of issues starting in the UK, where the Bold was pulled off the shelves. As a result, shipments in the US have been repeatedly delayed and it now looks like we know why.

From an internal Orange statement regarding the Bold:

“Following reports of software issues with the BlackBerry Bold handset across a variety of mobile operators, Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feed back from RIM as to when an industry wide fix for these issues will be in place, and expect this suspension to be an interim measure. We apologize for any inconvenience this issue may cause you. BlackBerry/RIM are doing everything they can to resolve this issue and will be completing full testing and validation to ensure future handsets do not have any quality issues. This may take a couple of weeks so it’s up to us to do what’s best for our customers.“

Let’s hope they do or there just may be lots of unhappy Bold customers out there.

Via [mobiletechaddicts]

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