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Sections: Apple, Accessories, Laptops

Apple notifies customers of battery recall

by Doug Berger on Sep 1, 2006 at 04:17 PM

Apple iBook, PowerBook

Apple has just sent out a notice to their customers concerning the battery recall issued last week.  If you didn’t receive the email and have one of the affected models (12-inch iBook G4, 12-inch PowerBook G4, 15-inch PowerBook G4), read on to find out what you should do.

> From: Apple

> Date: September 1, 2006 2:59:12 AM EST
> To: xxxxxxxxxx@xxxxxxx.xxx
> Subject: Important Safety Recall
>

> Dear Apple Customer:
> > Apple has determined that certain lithium-ion rechargeable batteries
> containing cells manufactured by Sony Corporation of Japan pose a
> safety risk that may result in overheating. The affected batteries
> were sold worldwide, in systems and separately, from October 2003
> through August 2006 for use with the following computers: 12-inch
> iBook G4, 12-inch PowerBook G4, 15-inch PowerBook G4.
> > Apple is voluntarily recalling the affected batteries and has
> initiated a worldwide exchange program to provide you with a new
> replacement battery, free of charge. This program is being conducted
> in cooperation with the U.S. Consumer Product Safety Commission (CPSC)
> and other international safety authorities.

> Issue: The affected batteries could overheat, posing a fire hazard.
> Apple received nine confirmed reports in the United States of these
> batteries overheating. Apple urges you to stop using your battery and
> to order a replacement battery immediately. After removing the
> recalled battery from the iBook or PowerBook, you should plug in the
> AC adapter to power the computer until a replacement battery arrives.
> > Product: Please use the chart below to identify the battery model and
> serial numbers that apply to your iBook or PowerBook. If the first 5
> digits of your battery’s 12-digit serial number fall within the noted
> ranges, please order a replacement battery immediately. To view the
> model and serial numbers labeled on the bottom of the battery, you
> must remove the battery from the computer. The battery serial number
> is printed in black or dark gray lettering beneath a barcode.
> No other Apple notebook computers are affected by this recall.
> > Computer model
> > Battery model number
> > Battery serial number range
> > 12-inch iBook G4
> > A1061
> > ZZ338 - ZZ427
>  3K429 - 3K611
>  6C519 - 6C552 ending with S9WA, S9WC, or S9WD
> > 12-inch PowerBook G4
> > A1079
> > ZZ411 - ZZ427
>  3K428 - 3K611
> > 15-inch PowerBook G4
> > A1078 and A1148
> > 3K425 - 3K601
>  6N530 - 6N551 ending with THTA, THTB, or THTC
> 6N601 ending with THTC
> Note: If your battery’s serial number does not match any of the ranges
> listed above, you do not have to exchange your battery.
> > What to do: To begin the battery exchange process, go to the Apple
> website at http://support.apple.com/batteryprogram. You will be asked
> for the serial number of your computer, the serial number of your
> battery, and a ship-to address. After serial number verification, a
> new battery will be shipped to you free of charge. You may exchange up
> to three batteries through the website. When you receive the
> replacement battery, please use the same shipping packaging and the
> included prepaid shipping label to return the recalled battery to
> Apple for proper disposal. If you do not have access to the website
> listed above, you can call Apple at 800-275-2273 between 8:00 a.m. and
> 8:00 p.m., central standard time, seven days a week, for further
> assistance.
> > Thank you for your cooperation with this exchange program.
> Apple
> > Copyright © 2006 Apple Computer, Inc. 1 Infinite Loop, MS 303-3DM,
> Cupertino, CA 95014.
> All Rights Reserved / Keep Informed / Privacy Policy / My Info

[Thanks Monster]

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